Privacy Policy

This Privacy Policy explains how Apaxaa, a product owned and operated by APAXAA TECHNOLOGIES LTD ("we", "us", "our"), collects, uses, and safeguards information when you use our website, applications, and services.

By using Apaxaa, you agree to the practices described in this policy.

1. Information we collect

We collect information you provide directly, information we collect automatically when you use our services, and information from third-party sources.

• Account information — your name, email address, phone number, and password.
• Business information — company details and identification documents required for KYC / KYB verification.
• Transaction information — payments sent and received, recipients, amounts, and timestamps.
• Device and usage information — IP address, browser type, operating system, and pages you visit.

2. How we use your information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related notifications
• Verify your identity and comply with legal obligations
• Detect, prevent, and address fraud and security issues
• Communicate with you about products, services, and updates
• Personalize your experience and provide customer support

3. Sharing your information

We do not sell your personal information. We may share information with:

• Service providers — payment processors, identity verification partners, cloud infrastructure, and analytics providers.
• Legal authorities — when required by law, subpoena, or court order.
• Other users — only to the extent necessary to complete a transaction you initiate.

4. Data retention

We retain your information for as long as your account is active or as needed to provide our services. We may retain certain information longer when required by law, or to prevent fraud.

5. Security

We use administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at hello@apaxaa.com.

7. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page and, where appropriate, notify you by email.

8. Contact

Questions about this policy? Reach us at hello@apaxaa.com or via our contact page.